They May Be Nothing More Than A List Of Copied And Pasted Features
You see it all the time, those so-called “reviews” of web hosting services that are nothing more than a listing of features already displayed on the web host’s sale page. That’s not a review, it’s redundant information that you can get by yourself just by going to the web host’s home page.
Get Objective Web Hosting Reviews
While low pricing and an abundance of features all play into selecting the best web host for your needs, the most important thing to look when doing your research are comments from real people who have dealt with the technical staff, customer support or billing department, good, bad, or indifferent.
Look for objective reviews from real customers based upon first-hand experience. Anything else is nothing more than subjective commentary. Did they get answers from the help desk in a timely manner? Were their issues resolved, if not, why? Was the staff courteous or did they act like they were doing the client a favor by even showing up to work that day? You want to hear from people who actually have web hosting accounts with the Fake Hosting Reviews company. Is the system slow? Is there a lot of down time?
Help Desk Systems Are Not All Alike
Do they have a ticket system where you can submit questions and then track the replies, or is their version of a help desk simply passing emails back and forth? Emails have a way of disappearing in spam filters, lost over time or accidentally deleted. Names also get dropped in a maze of cc’s and bcc’s when being passed off from the help desk to the technical staff.